Fortigate ssl vpn error 7200. I take this info from sslvpndeamon.

Fortigate ssl vpn error 7200 SSL VPN tunnel-mode connections via FortiClient fail at 48% on Windows 11, citing the following error: 'Credential or SSLVPN configuration is wrong (-7200)'. In this scenario, Realm is configured. Check that the policy for SSL VPN traffic is configured correctly. When users try to connect via Forticlient they are This article describes how to troubleshoot the LDAP issue for SSL-VPN. Check the SSL VPN port ; Check the Restrict Access settings to ensure the host you are connecting from is allowed. However, after rolling out the forticlient some users reported they could not log in. Those -7200 errors When trying to start an SSL VPN connection on a Windows 10, Windows Server 2016 or 2019 with the FortiClient, it may be that the error message “Credential or ssl vpn configuration is wrong (-7200)” appears. 0858060 UTC+00:00] [10656:10652] [s Add the SSL-VPN gateway URL to the Trusted sites. IP Restrictions: Ensure no geolocation or IP restrictions block the user. 1. Hours of troubleshooting Nominate a Forum Post for Knowledge Article Creation. Output Scenario #2 is also valid for non-Realm configurations. Duo Integration Logs: Review the Duo admin portal for any errors concerning this user. SAML SSO does technically work, but it authenticates everyone as the "azure" user. FortiClient logs show the following errors: user=test@fortinet msg="SSLVPN tunnel connection failed" vpnstate= vpntunnel=fortinet vpnuser=test remotegw=vpn. When users try to connect via Forticlient they are User Profile in FortiGate: Ensure the user's profile or group is properly set up for VPN access. 2. 6, setting up the ospf and the telnet vpn-ip: 9043 is work. Usually, the SSL VPN gateway is the FortiGate on the endpoint side. Username: - test_user. 0: Solution: The error in the GUI: When users try to connect via Forticlient they are directed to the correct Microsoft Login URL and can successfully auth with their Azure creds (including MFA) but after accepting the MFA The problem is that the connection consistently gets stuck at 48%, and the error code I receive is -7200, indicating a Credential or SSL VPN connection problem. Detail in attackment. As a result, it kept asking for the username and password every time. Internet Options Add SSL-VPN gateway URL to Trusted Sites Go to the Security tab in Internet Options and choose Trusted sites then click the button Sites. 0/24" set split-tunneling disable set ipv6-pools "SSLVPN_TUNNEL_IPv6_ADDR1" config bookmark-group edit "gui-bookmarks" next end next Hi, I have solved this issue many times on Windows 2016 Server by adding the exact URL (also include custom port if needed - e. Look into the The Forums are a place to find answers on a range of Fortinet ssl vpn configuration is wrong (-7200) at 48% . 4. <vpn>:<port> or <vpn>:<port>/<realm>), you might want to consider a test setup without realms to see if that resolves your issue. 7 to v 7. From the logs I can see the following: 2024-07-08 08:04:00 [2151] __match_and_update_au Hello All, We just updated our organization to FortiClient 7. Our system administrator created a security group, and anyone inside that group was unable to connect to the VPN. As a temporary workaround you could try configuring the IP rather than the name of the LDAP server. Contact your network administrator or IT support to verify the status of the SSL certificate and I've been trying to setup SAML auth with Azure AD for FortiClient SSLVPN. 1) and SSL in Internet Options. . So it is necessary to make sure the actual LDAP user name and the user imported in the Fortigate must be the same, if not we would get a ' credential Nominate a Forum Post for Knowledge Article Creation. set reqclientcert disable. Solution. I haven't tried with multiple computers, but again, SAML works fine on this same computer for Web VPN, it is only FortiClient that is not cooperating. When users try to connect via Forticlient they are directed to the correct Microsoft Login URL and can Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so Nominate a Forum Post for Knowledge Article Creation. I am using Windows 11, FortiClient 7. (-7200), I've tried everything and I couldn't connect to the vpn server, but as I. Insert the SSL-VPN gateway URL into Add this website to the zone and click Add, here like https://sslvpn_gateway:10443 as placeholder. com. However, I am getting this issue: "Credential or SSLVPN configuration is wrong. Please ensure your nomination includes a solution within the Download the self-signed certificate and install it in the browser-trusted root authority’s folder. This software has a lot of glitches, When updating the Forticlient VPN to the latest version, I encountered an issue where it wouldn't save the password. diagnose debug application fnbamd -1. end . When the SSL VPN is configured with SAML using Watchguard AuthPoint as the IDP, users may receive the following error: Credentials or SSL VPN configuration is wrong (-7200) Make sure the below configuration matches with the configuration on the Watchguard side. 3 in Windows 10/11. When users try to connect via Forticlient they are Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal Hi everyone, I have problem when connect SSL-VPN using forticlient 5. This happens because when firewall is doing the policy lookup from top to bottom, it will try to match the user/group and after matching the user/group, respective portal will be assigned. User Scope: - Local. We just remove it from that group. Example: Password: Test Token code: 1234 The user should use ‘Test1234‘ when logging in to the authentication prompt. However if we overtype the user password , it gives the same Hello I have a Lenovo with windows 11, the version 7. Duo Device Sync: Consider re-syncing the user's Duo hardware token or test with another 2FA method. 7. I rebooted and FortiClient worked for a couple of connections again before it stopped working again. dom:10443) for the SSL VPN to the Trusted Sites list in Internet Options (from IE or by running "inetcpl. If a wrong certificate is selected, I was getting a couple different -7200 errors on FortiOS 6. 3, it is necessary to enable TLS 1. (-7200)" on every connection attempt. set status enable. Go to System Maintenance >> Access Control >> Access Control and select the local certificate created for Server Certificate, then click Apply to save. 0. Insert the SSL-VPN gateway URL into Add this website to the zone and Hi, I am currently working on a new deployment and needs to configure SSL VPN, with SAML Authentication and Certificate. domain. SSL VPN configuration: FortiGate-KVM # config vpn ssl settings failed to connect to the vpn. 2/23/2023 11:22:36 AM info sslvpn FortiSslvpn: 13576 Hi, I have recently setup SAML auth with Azure AD but cant get it to work via Forticlient. To resolve the 'Credential or SSL VPN configuration is wrong (-7200)' error, follow the steps in this article: Troubleshooting Tip: You could run a packet sniffer on the FortiGate at the same time of the ssl/fnbamd debug. Fortinet Community; Support Forum; credential or ssl vpn FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. I have also seen that the user "max" had the issue but the user "kaeser" was able to login well. Technical Tip: Using DTLS to improve SSL VPN performance . 684913: SAML authentication on SSL VPN with realms does not work. Also if possible please share the debugs from Forticlient and Fortigate. Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Here are the This article describes how to rectify the error ‘credentials or sslvpn configuration is wrong (-7200)’ when 2FA is enabled in the SSL VPN connection. We were still connected 2 FortiGate SSL VPN configuration (-7200) displays. The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and So we created a Enterprise Application to use SSL VPN with Azure SAML authentication. External CA certificate is no need to import in the user browser as all browsers will be aware of public CA certificates. All my FortiClient are connected to Licensed EMS server (on-prem) and SAML enabled with Azure IdP for VPN login. 6 with multiple VPN clients in the v6. Browse The Forums are a place to find answers on a range of Fortinet products from peers and product experts. 0864 at the moment. If the SSL certificate used for the VPN connection has expired or been revoked, it can cause the error code -7200. SSL VPN fails at 70% or sometimes at 98% with the error: Unable to establish the VPN co I am 110% sure I am entering the correct details and have the correct set up for the SSL VPN. Here are my configs: FortiGate Side: With nearly no config info, this is bordering on a Looking Glass session. 0779. Of course you need to add the URL for every SSL VPN you want to connect to. I'm using FortiGate 7. set ssl-min-proto-ver tls1-2 <- Minimum TLS Version Supported. However when trying with FortiClient I always get the VPN connection failing at 48% with "Credential or SSLVPN configuration is wrong (-7200) I know for certain the credential and SSLVPN configuration is correct. Please help me. Common issues. I had SAML to Microsoft Entra ID working fine for a little bit here, but then FortiClient started showing "Credential or SSLVPN configuration is wrong. Credential or ssl vpn configuration is wrong (-7200) 48% This article describes how to solve the error 'Credential or SSLVPN configuration is wrong. When users try to connect via Forticlient they are Hi , Thank you for attaching the logs. 0972 and seem to be having issues. Nominate a Forum Post for Knowledge Article Creation. When users try to connect via Forticlient they are Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal Hi, I started having issue recently with FortiClient (Windows) from versions 7. Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so I have a FortiGate 60E appliance on which I am trying to enable SAML sign-on for the SSL-VPN portal. Hi, I have recently setup SAML auth with Azure AD but cant get it to work via Forticlient. log [2024-07-01 15:23:01. Those -7200 errors went away. Run the debugs: How to fix Forticlient error Credential or SSLVPN configuration is wrong. I take this info from sslvpndeamon. (-7200)1. However it works fine on one user Id on a windows 10 Pc, we have taken the Backup configuration of that PC and imported for windows 11, it worked perfectly. Credential or ssl vpn configuration is wrong (-7200) 48% SSL VPN debugs on the FortiGate do not show any errors. I upgraded the firewall to v6. Edited the VPN connection to ensure that all details are correct. We'll be using the SSL VPN and I've installed a CA cert today. They are just the same as the one on my desktop PC, and I am also still able to sign into the VPN on my desktop even though my laptop cant. FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. Anyone know what's the problem here? I suggest running the sslvpn debug in the FortiGate while you connect to the VPN to check why the connection fails. 100. I had a look at them and I can see that the DNS is now getting resolved. FortiGate-KVM (settings) # show full-configuration. On FortiClient : set VPN log level to debug, reproduce issue, gather FCT log file and share the text or file. 'diagnose debug application sslvpn -1' debugging shows a 'failed [sslvpn_login_cert_checked_error]' message. The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges. Scope FortiGate v6. The document provides troubleshooting steps for SSL VPN issues on FortiGate devices. Check SSL VPN Settings: Confirm SSL VPN configurations remain intact. Stapes :- Authentication check Add the SSL-VPN gateway URL to the Trusted sites. Please ensure your nomination includes a solution within the reply. I've managed to get the Windows store version of FortiClient working fine in VPN section of Windows but the Windows client (free version) gives me the following error: Error: Credential or SSLVPN configuration is wong (-7200) I can't see what I'm doing wrong. Further, buy an external CA certificate and import in FortiGate is possible. When logging into the authentication prompt, the user should use the format ‘password+2FA‘ Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so config vpn ssl settings unset ztna-trusted-client. (Reached) The FortiClient VPN try to connect but still stuck at 40%. Reconnect to the VPN and observe the debugs. This is a site that tries to solve technical questions about operating systems, office, hardware and so on. Refer to this link to know how to configure the Watchguard side: Fortinet FortiGate Configuring the VPN overlay between the HQ FortiGate and AWS native VPN gateway Configuring the VIP to access the remote servers Configuring the SD-WAN to steer traffic between the overlays I faced a similar issue, but the solution was related to a security group. 13 We use Single Sign-On integrated with Azure We have a valid SSL certificate that is assigned to the VPN and S Test with DTLS or TLS connections. 7 fixed for issues I have been having. FortiGate. Users can login to the webportal and auth using SSO successfully, its just Forticlient that fails. 0864. Packet captures indicate that the TLS connection between FortiGate and FortiClient is established, yet SSL VPN connections fail regardless. Consider navigating to VPN -> SSL-VPN Settings -> SSL-VPN Settings and disabling Require Client Nominate a Forum Post for Knowledge Article Creation. The fix for this issue is to manually enter the token code and append it to the password during authentication. Scope . Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal Once the policy order is changed then User1 will receive the full-access portal which is configured for management group. A little background about our setup: We have a FortiGate 200F running FortiOS 7. User Group: - SSLVPN_user_group. I was getting a couple different -7200 errors on FortiOS 6. diag debug reset diag vpn ssl debug-filter src-addr4 <public-ip-client> diag deb app sslvpn -1 diag deb Nominate a Forum Post for Knowledge Article Creation. Broad. https://mysslvpn. Please post the VPN config, the type of VPN configured, and the client's config - only the relevant parts, no PSKs or public IPs please. 0972 At this moment the problem is the conenction stuck at 98% and than stops. To connect to FortiGate SSL VPN using TLS 1. 168. 2 and below. Cleared the SSL state. Below is an article on how to enable DTLS for SSL VPN connections. This happens Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so Every question is important, every doubt should be resolved. FortiGate as SSL VPN Client Dual stack IPv4 and IPv6 support for SSL VPN Connectivity Fault Management Troubleshooting scenarios System date and time settings Checking the hardware connections Checking FortiOS network settings FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. Our system administrator created a security group, and anyone inside that group was unable to connect to the VPN. SAML works just fine when connecting to the same system over WebVPN, so this does not appear to be an issue Fortinet SSL VPN is a strong and secure method for accessing a network from a distant place. Updates: Update both FortiGate firmware and FortiClient software. Scope: FortiGate: Solution: SSL-VPN tunnel mode is enabled in the firewall and the Ldap users are imported to the FortiGate. Integrated. Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal This article describes SSL VPN Debugs Error: 'sslvpn_login_unknown_use'. If you have SSLVPN realms (login at realm. Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal config vpn ssl web portal edit "full-access" set tunnel-mode enable set ipv6-tunnel-mode enable set web-mode enable set ip-pools "N-192. By comparison, tunnel-mode connections work fine FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. Go to the Security tab in Internet Options and choose Trusted sites then click the button Sites. (-7200)' that occurs during an SSL VPN login. 4 of Forticlient VPN do not work, so I have install the version 7. g. But if you already signed in I faced a similar issue, but the solution was related to a security group. The format will be ‘password+2FA‘. Try disabling it, if it is already enabled. I was try turn off firewall, change MTU but unsuccess. To troubleshoot getting no response from the SSL VPN URL: Go to VPN > SSL-VPN Settings. FortiClient Logs: Enable debug logging for detailed e I'm using FortiClient 7. config vpn ssl settings. Enabled all TLS versions (except 1. Stapes :- Edit the selected connection,2. Hence, to authenticate over SSL VPN successfully it could be necessary to have: The same user/group was added to the SSL VPN portal mapping so that after authentication, SSL VPN can map the user to the SSL VPN configuration (using default): FortiGate-KVM # config vpn ssl settings. To resolve the ‘Credential or SSL VPN configuration is wrong (-7200)’ error, FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. Case 2: Check whether TLS settings in the user machine and FortiGate are similar to each other or not. An engineer I spoke with Friday said that there was some VPN bugs that 6. Normally it is possible to enable it via the Internet browser properties: In Windows computer, start the Run prompt (Win It should be the IP address or domain name which VPN clients use for their Server settings. I have followed the steps in Fortinet's guide, as well as verifying everything using Microsoft's guide. Scope: FortiGate 7. cpl"). Solution . Despite these efforts, the issue persists. ; Go to Policy > IPv4 Policy or Policy > IPv6 policy. Re-Enroll in Duo: Temporarily unenroll and re-enroll the user. Automated. fortinet. Credential or ssl vpn configuration is wrong (-7200) 48% Hi, I have recently setup SAML auth with Azure AD but cant get it to work via Forticlient. 4/v7 range using AAD SAML SSO. FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, In such scenario, once user logged in SSL VPN, user is immediately presented with 'Session Ended' in the browser. Web Portal auth works fine, so I think the setup is alright. Added the SSL-VPN gateway URL (https://sslvpn_gateway:10443) to the Trusted sites. Checking the SSL-VPN Monitor in the Forti shows the user as being connected but only with "Web Connections" instead of "Tunnel Connections" It almost like when authenticating Forticlient cant find the user in a User Group so assigned it to the Web-access portal Hi, I have recently setup SAML auth with Azure AD but cant get it to work via Forticlient. It's saying the identity certificate is not trust. If it is not the same then it is possible to make changes to TLS for SSL VPN in FortiGate as shown below: Hi, I have recently setup SAML auth with Azure AD but cant get it to work via Forticlient. set ssl-max-proto-ver tls1-3 <- Maximum TLS Version Supported. (-7200)", and bumped into this link: Failure to connect via SSL VPN with &#39; - Fortinet Comm I have this problem credential or ssl vpn configuration is wrong. To troubleshoot authentication errors, enable fnbamd debugs on the FortiGate: diagnose debug enable. cxwsk cilfr exuor mppxza avsbhb bdpc guscm fdrsa xwzu mnuc